Know your home elevator supplier a safety issue.

Your home elevator supplier is part of your personal services team,  (like your pool person, cleaner, gardener, hairdresser.)

You invite us all into your home and life. We attend to your elevator.

This is a long-term relationship.  From design, leading into construction and then long term service.

Trust is a critical part of our promise.

Elevator Boutique Licenses and Independent Certification, are below. Look up links are on the Learn Page

Verify and authenticate.

A Series A+ SeriesC SeriesE Series
StylePre - Engineered - HydraulicPre Engineered  Electric - Gearless TractionCustom Electric - Gearless Traction
Lead Time
*Stock and labour availability vary

Pre-Engineered - 4-5 months *

Fast - 4 - 5 MonthsCustom built 5-6 months
Speeds0.30m/s0.30m/s0.30m/s - 0.50m/s
Best for
*Stock and labour availability vary

2 - 6 levels

2 - 6 levels,2 - 6 Levels

In Car Rescue System
Free

YesYesYes
Drive Type OptionsElectric - HydraulicElectric - Gearless TractionElectric - Gearless Traction
Capacity4 - 6 persons
300kg - 400kg
6 Persons 
400kg
7 Persons 
450kg
Place of OriginEuropeEuropeEurope
DoorsSwing Door 
Sliding Door
Swing Door 
Sliding Door
Swing Door 
Sliding Door
Suitable Locations

Private home or
limited mobility elevator in
public location

Private HomePrivate Home

Inclusions

1 month free storage  
2100mm cabin ceiling height 
Scaffold for elevator installation 
GSM unit
2055mm cabin ceiling height  
Scaffold for elevator installation 
GSM unit
1 month free storage  
2100mm cabin ceiling height 
Scaffold for elevator installation 
GSM unit

Maximum Number of floors
Maximum Travel distance

6
15.1m

6
15.1m
6
15.1m

Cabin Sizes

1000mm x 1000mm
1000mm x 1200mm
1100mm x 1400mm

1000mm x 1000mm
1000mm x 1200mm
1100mm x 1400mm
Custom Sizing

Pit Depth 

Hydraulic 150mm190mm270mm

Drawings

Swing Door Drawings 
Sliding Door Drawings
1000mm x 1000mm
1000mm x 1200mm
1100mm x 1400mm
Swing Door 
Sliding Door
Shaft OptionsShaft by BuilderShaft by BuilderShaft by Builder

Internal Cabin Ceiling Height

2100mm2100mm2100mm

Car Door

Swing Door - No – Infrared sensors provided
Sliding Door - Yes - fully enclosed
Swing Door - No – Infrared sensors provided
Sliding Door - Yes - fully enclosed
Swing Door - No – Infrared sensors provided
Sliding Door - Yes - fully enclosed

Cabin configurations 

Single / Opposite/
Adjacent Opening
Single / Opposite/
Adjacent Opening
Single / Opposite/
Adjacent Opening

Minimal Headroom

2400mm - 2700mm2750mm2750mm

Power Requirements

Single PhaseSingle Phase

Drive Machinery Location

Hydraulic: Small Cabinet near elevatorElectric: Within system above elevator

About Elevator Boutique ​

OUR STORY

Our Difference

We have a simple and direct approach on how to deliver a flawless elevator in diverse architectural projects, which is based on a philosophy of trust, listening, support, and clear communication. We understand our clients’ needs, and how the masters of building and home design require the best to deliver the desired feeling and functionality of every space. 

 

Our Success

Our success is built on this philosophy, and is embodied through the dedication, professionalism, and skilled knowledge of our staff. We keep comprehensive records of every project through cloud-based technology, so it appears as if we have a perfect memory.

Our Promise

Elevator Boutique understands that homeowner needs are vastly different from those of commercial buyers, which is why all clients have a dedicated contact person. Your relationship with us is long term, and we are true to our promise of a full-service experience and support from the start. It is more than just an elevator; it is a winning process.

Why Elevator Boutique says NO!

(to some customers).

After 24 years in business, we have learned that satisfaction and safety matters more than money.

Due to high demand and skilled labour shortages in the economy, Elevator Boutique is capping order quantities for the foreseeable future to ensure the high standards and quality is maintained. We love to succeed, rather than win.

Problem elevators do not go away, it just gets worse.   It’s not simple to substitute a elevator, it needs to be fixed and the clients need to be satisfied.  We are proud of our near 5 STAR rating on 3,124 Google reviews.

If we will not make you happy, we are going to decline to do the job.  We will decline for the following reasons:

  • Financial Risk.  We don’t charge good clients extra to cover bad payers.
  • Unreasonable expectations of what or when.  Our timetable is rigorous and works.
  • Safety and work-flow ignorance.  You are dangerous.
  • Impossible demands of our company or our people (including being rude to them, and unreasonable contract amendments).
  • We do not have the right elevator that will leave you delighted.  We know we are a niche’ specialist, and only offer elevators to a certain market segment.
  • We only compete where we know we are simply the best.
  • You haggle too hard.  We prefer co-operation to tension.  We don’t like hiring our lawyers.  They are very good and very expensive (Shout out to the team at Gilbert + Tobin who we do appreciate and use)

Thanks for your understanding.
This way everybody succeeds, and dissatisfaction is avoided.

Smart Systems – Personal Service

Homeowners want personal contact, trust, discretion, and reliability.

The elevator is part of their home, and we are part of their personal service team who cares for them. (eg Doctor, Pool  Service, Plumber, Dentist, Cleaner, etc).

Elevator Boutique has been careful to develop its systems so that personal contact is not lost, despite the size and scale of the business.

The needs of a homeowner are very different to those of a commercial buyer.  We understand that. Our system and staff training mean that your records are quickly available.

Our high staff retention with service technicians usually staying in their area means you will get to know your service technician.

Large and efficient does not mean a loss of care.

Elevator Boutique is different!

Often imitated and never duplicated.

The LLS System

It is proprietary; it is unique, and it creates economies of scale and value for our clients.

Custom built since 2006, the integrated system is unique and is the backbone of Elevator Boutique’s success. Unsurprisingly, it is the envy of the industry and is routinely targeted by competitors who do not wish to do the work. Elevator Boutique offers a confidential reward for proof of intellectual property theft.

The system causes genuine savings which are passed onto our customers through lower prices.

For privacy purposes, all map positions shown above are randomly placed within 250m of the site location.

Our Safety Features

Because safety is Paramount.

It is most important. It is not negotiable for clients or staff.  Elevator Boutique has an enviable safety record for this reason.

The elevators have numerous safety features, so have them all demonstrated at your showroom visit.

A full list of the safety features can be found in the elevator section.

In-Cabin Self Rescue, rescue from the machine space, emergency communication, power failure sensing lowering, and more. They are all different, but all critical to your safety.

Not all elevators are equal.  Make sure you get the best.

Why it matters:

Home elevators are in homes, which are often locked to the outside world. An emergency technician may not be able to access your house!

Traditional elevators are in public locations, easily accessible by the general public.

Because safety is Paramount.

It is most important. It is not negotiable for clients or staff.  Elevator Boutique has an enviable safety record for this reason.

The elevators have numerous safety features, so have them all demonstrated at your showroom visit.

A full list of the safety features can be found in the elevator section.

In-Cabin Self Rescue, rescue from the machine space, emergency communication, power failure sensing lowering, and more. They are all different, but all critical to your safety.

Not all elevators are equal.  Make sure you get the best.

In-Cabin Self-Rescue

How it works – In the event of a minor failure:

The battery-backed-up computer checks the landing doors for locked status. (it must be locked).

If the elevator is not in its emergency brakes, the passenger presses and holds two buttons together and the elevator slowly moves to floor level and unlocks the door for a safe exit.

The 2002 Australian standard for home elevators was written prior to Elevator Boutique including this invention of the in-cabin self-rescue device in 2007. It is allowed by the standard contrary to our competitors’ whimpering.

Unlike a public location where access to the property is simple, your home could be securely locked, meaning rescuers need to break in.  You may be at home alone.  A sensor for power failure (which we do have) alone is not enough in our honest opinion.  You may agree with our competitors that it is enough.

Checked by WorkCover of NSW, the Elevator Boutique IN CABIN SELF RESCUE feature is entirely safe. Don’t wait for rescue, get yourself out!

Why it matters:

Home elevators are in homes, which are often locked to the outside world. An emergency technician may not be able to access your house!

Traditional elevators are in public locations, easily accessible by the general public.

A different approach to service and warranty

Elevator Boutique does not service other elevator brands due to efficiency and risk minimization.  We do not grow the portfolio through piecemeal acquisitions of failed companies.  This means:

  • Superior economies of scale to keep costs down.
  • Proven service systems and methods.
  • Planning certainty equals on time appointments.
  • A safer elevator for our technicians and elevator passengers.

Elevator Boutique provides regular service,  repair service, and after-hour emergency assistance

Savings are passed to customers. Warranty on parts and labour to replace is available for an annual fee.  This warranty is transferable and resides with the elevator.  The associated conditions are fair and reasonable.

*Any competitor that wishes to know our source or correct our latest information or wishes to have their information presented on the table is welcome and invited to do so via email. This will be amended immediately. This is information sourced directly from the latest information we have received in writing.

*DifferencesElevator Boutique (Source Elevator Boutique terms and conditions)Example 1Example 2
Standard Period1 Year1 Year
Annual ServiceClaim at least 2Claim at least 2
Repairs - Standard PeriodLabour and parts includedLabour and parts included
TransferabilityNo - resides with purchaser / owner e.g. builder
Extended PeriodUp to 7 years (commenced operations in approx 2013 )Up to 10 years. Haggle point.
Repairs - Extended PeriodParts only, labour extraParts only, labour extra

Impressive Showrooms - Try Before You Buy

There are many different home elevators on the market. Educated clients test them before buying.

Elevator Boutique’s showrooms are the best in the niche’. They are a comfortable environment to explore options, try the different size cabins, and ride the different drive systems.

Before making a big purchase for a permanent high tech addition to your home, you want confidence. This is not possible from an image or a brochure.

We look forward to welcoming you to one of our showrooms.

  • Sydney
  • Melbourne
  • Brisbane
  • Perth
  • Canberra
  • Los Angeles

Long Term Relationship

Your home elevator supplier is a member of your personal services team.  It’s a  relationship.

Elevator Boutique clients buy more than a elevator, they get the full-service experience.

The relationship starts with meeting the designers in the showrooms before you commit. Our designers assist to create the right elevator, personalized to your requirements.

Detailed drawings are prepared by the engineers of your elevator, who manufacture it in Europe once approved.

The construction support team, site managers and installation teams will assist in site preparation, then ship your elevator to site and install it at the agreed time.

The service department provides 24/7 support after that with lifetime parts coverage available.

At Elevator Boutique you are cared for before, during, and after the installation process.
It’s more than just a elevator, it’s a winning process, that creates a great relationship. (see reviews online)

Serving Many Masters

We pay tribute to the geniuses of building and home design.

We exist to serve the Architects, Builders and Designers who demand wonderful home elevators to complement their creations!

Their desires:

  • Everything works the way it is planned, designed, reliably and safely.
  • No call backs after the home is built.
  • A proven and reliable system, that delivers on time and on budget
  • The finished elevator equals what was agreed and expected.

We appreciate your requirements which is why Elevator Boutique is the first choice and market leader for new home visionaries.

We are already in some of the most luxurious homes in Australia, California and Nevada. Our abilities to deliver is proven.

We like to think the building greats of the past would have used us too!

We look forward to meeting with you and working for you.

Efficiencies = Savings to The Client

Cost Control

Quality Elevators from Italy, Spain and the UK
Premium components, proper testing procedures, proven history, stable manufacturing supply chain and great design

Large Volumes 
Elevator Boutique sells substantially more elevators than any other home elevator company in Australia. Our freight efficiencies and buying power cause lower costs. 

Overhead Costs
Shared by 6 x offices, >1200 new sales a year, and thousands of routine service clients. Scale efficiencies and centralised systems mean a lower allocation per elevator.

Skills
Extensive staff training and great pay for talent

Properly capitalised
No debt

No Hidden Extras
The industries biggest cause of complaint and biggest waste of time.  So we avoid it.  It’s not worth it.

The Wow Factor

Elevator Boutique created most of the innovations found in the modern home elevator.  As the leader, Elevator Boutique introduced:

  • Incredible safety features (e.g. in-cabin self-rescue)
  • Technological advances (like the electric drive)
  • Amazing elevators

Elevator Boutique is the first choice for new home creators with a desire to make the property stand out.  (Or POP as they say at the LA office)

The elevators are found in a range of homes, from those that are like private hotels to the homes being planned for the future.  Future-proofing means a elevator with a 40-year life span, so you don’t have to leave a bedroom downstairs or move.  

Will you be the first taker?
“A free elevator from Elevator Boutique, in exchange for 50% of the increase in the value of your home from the elevator.  (Independent valuation required.  Does not apply to the A Series)”

See full product comparison table below for more information.

In The News

Elevator Boutique has been making the news for home elevators since the Manly Daily in 2004.

As a lead innovator in the home elevator market place, this link allows you to see some of the Australian industry’s progress through the eyes of others.