Established 2012. Exclusive and Different.
Established 2012. Exclusive and Different.
Your home elevator supplier is part of your personal services team, (like your pool person, cleaner, gardener, hairdresser.)
You invite us all into your home and life. We attend to your elevator.
This is a long-term relationship. From design, leading into construction and then long term service.
Trust is a critical part of our promise.
Elevator Boutique Licenses and Independent Certification, are below. Look up links are on the Learn Page
Verify and authenticate.
| A Series | A+ Series | C Series | E Series | |
|---|---|---|---|---|
| Style | Pre - Engineered - Hydraulic | Pre Engineered Electric - Gearless Traction | Custom Electric - Gearless Traction | |
| Lead Time *Stock and labour availability vary | Pre-Engineered - 4-5 months * | Fast - 4 - 5 Months | Custom built 5-6 months | |
| Speeds | 0.30m/s | 0.30m/s | 0.30m/s - 0.50m/s | |
| Best for *Stock and labour availability vary | 2 - 6 levels | 2 - 6 levels, | 2 - 6 Levels | |
In Car Rescue System | Yes | Yes | Yes | |
| Drive Type Options | Electric - Hydraulic | Electric - Gearless Traction | Electric - Gearless Traction | |
| Capacity | 4 - 6 persons 300kg - 400kg | 6 Persons 400kg | 7 Persons 450kg | |
| Place of Origin | Europe | Europe | Europe | |
| Doors | Swing Door Sliding Door | Swing Door Sliding Door | Swing Door Sliding Door | |
| Suitable Locations | Private home or | Private Home | Private Home | |
Inclusions | 1 month free storage 2100mm cabin ceiling height Scaffold for elevator installation GSM unit | 2055mm cabin ceiling height Scaffold for elevator installation GSM unit | 1 month free storage 2100mm cabin ceiling height Scaffold for elevator installation GSM unit | |
Maximum Number of floors | 6 | 6 15.1m | 6 15.1m | |
Cabin Sizes | 1000mm x 1000mm | 1000mm x 1000mm 1000mm x 1200mm 1100mm x 1400mm | Custom Sizing | |
Pit Depth | Hydraulic 150mm | 190mm | 270mm | |
Drawings | Swing Door Drawings Sliding Door Drawings | 1000mm x 1000mm 1000mm x 1200mm 1100mm x 1400mm | Swing Door Sliding Door | |
| Shaft Options | Shaft by Builder | Shaft by Builder | Shaft by Builder | |
Internal Cabin Ceiling Height | 2100mm | 2100mm | 2100mm | |
Car Door | Swing Door - No – Infrared sensors provided Sliding Door - Yes - fully enclosed | Swing Door - No – Infrared sensors provided Sliding Door - Yes - fully enclosed | Swing Door - No – Infrared sensors provided Sliding Door - Yes - fully enclosed | |
Cabin configurations | Single / Opposite/ Adjacent Opening | Single / Opposite/ Adjacent Opening | Single / Opposite/ Adjacent Opening | |
Minimal Headroom | 2400mm - 2700mm | 2750mm | 2750mm | |
Power Requirements | Single Phase | Single Phase | ||
Drive Machinery Location | Hydraulic: Small Cabinet near elevator | Electric: Within system above elevator |
We have a simple and direct approach on how to deliver a flawless elevator in diverse architectural projects, which is based on a philosophy of trust, listening, support, and clear communication. We understand our clients’ needs, and how the masters of building and home design require the best to deliver the desired feeling and functionality of every space.
Our success is built on this philosophy, and is embodied through the dedication, professionalism, and skilled knowledge of our staff. We keep comprehensive records of every project through cloud-based technology, so it appears as if we have a perfect memory.
Elevator Boutique understands that homeowner needs are vastly different from those of commercial buyers, which is why all clients have a dedicated contact person. Your relationship with us is long term, and we are true to our promise of a full-service experience and support from the start. It is more than just an elevator; it is a winning process.
(to some customers).
After 24 years in business, we have learned that satisfaction and safety matters more than money.
Due to high demand and skilled labour shortages in the economy, Elevator Boutique is capping order quantities for the foreseeable future to ensure the high standards and quality is maintained. We love to succeed, rather than win.
Problem elevators do not go away, it just gets worse. It’s not simple to substitute a elevator, it needs to be fixed and the clients need to be satisfied. We are proud of our near 5 STAR rating on 3,124 Google reviews.
If we will not make you happy, we are going to decline to do the job. We will decline for the following reasons:
Thanks for your understanding.
This way everybody succeeds, and dissatisfaction is avoided.
Homeowners want personal contact, trust, discretion, and reliability.
The elevator is part of their home, and we are part of their personal service team who cares for them. (eg Doctor, Pool Service, Plumber, Dentist, Cleaner, etc).
Elevator Boutique has been careful to develop its systems so that personal contact is not lost, despite the size and scale of the business.
The needs of a homeowner are very different to those of a commercial buyer. We understand that. Our system and staff training mean that your records are quickly available.
Our high staff retention with service technicians usually staying in their area means you will get to know your service technician.
Large and efficient does not mean a loss of care.
Elevator Boutique is different!
Often imitated and never duplicated.
It is proprietary; it is unique, and it creates economies of scale and value for our clients.
Custom built since 2006, the integrated system is unique and is the backbone of Elevator Boutique’s success. Unsurprisingly, it is the envy of the industry and is routinely targeted by competitors who do not wish to do the work. Elevator Boutique offers a confidential reward for proof of intellectual property theft.
The system causes genuine savings which are passed onto our customers through lower prices.
Because safety is Paramount.
It is most important. It is not negotiable for clients or staff. Elevator Boutique has an enviable safety record for this reason.
The elevators have numerous safety features, so have them all demonstrated at your showroom visit.
A full list of the safety features can be found in the elevator section.
In-Cabin Self Rescue, rescue from the machine space, emergency communication, power failure sensing lowering, and more. They are all different, but all critical to your safety.
Not all elevators are equal. Make sure you get the best.
Why it matters:
Home elevators are in homes, which are often locked to the outside world. An emergency technician may not be able to access your house!
Traditional elevators are in public locations, easily accessible by the general public.
Because safety is Paramount.
It is most important. It is not negotiable for clients or staff. Elevator Boutique has an enviable safety record for this reason.
The elevators have numerous safety features, so have them all demonstrated at your showroom visit.
A full list of the safety features can be found in the elevator section.
In-Cabin Self Rescue, rescue from the machine space, emergency communication, power failure sensing lowering, and more. They are all different, but all critical to your safety.
Not all elevators are equal. Make sure you get the best.
How it works – In the event of a minor failure:
The battery-backed-up computer checks the landing doors for locked status. (it must be locked).
If the elevator is not in its emergency brakes, the passenger presses and holds two buttons together and the elevator slowly moves to floor level and unlocks the door for a safe exit.
The 2002 Australian standard for home elevators was written prior to Elevator Boutique including this invention of the in-cabin self-rescue device in 2007. It is allowed by the standard contrary to our competitors’ whimpering.
Unlike a public location where access to the property is simple, your home could be securely locked, meaning rescuers need to break in. You may be at home alone. A sensor for power failure (which we do have) alone is not enough in our honest opinion. You may agree with our competitors that it is enough.
Checked by WorkCover of NSW, the Elevator Boutique IN CABIN SELF RESCUE feature is entirely safe. Don’t wait for rescue, get yourself out!
Why it matters:
Home elevators are in homes, which are often locked to the outside world. An emergency technician may not be able to access your house!
Traditional elevators are in public locations, easily accessible by the general public.
Elevator Boutique does not service other elevator brands due to efficiency and risk minimization. We do not grow the portfolio through piecemeal acquisitions of failed companies. This means:
Elevator Boutique provides regular service, repair service, and after-hour emergency assistance
Savings are passed to customers. Warranty on parts and labour to replace is available for an annual fee. This warranty is transferable and resides with the elevator. The associated conditions are fair and reasonable.
*Any competitor that wishes to know our source or correct our latest information or wishes to have their information presented on the table is welcome and invited to do so via email. This will be amended immediately. This is information sourced directly from the latest information we have received in writing.
| *Differences | Elevator Boutique (Source Elevator Boutique terms and conditions) | Example 1 | Example 2 |
|---|---|---|---|
| Standard Period | 1 Year | 1 Year | |
| Annual Service | Claim at least 2 | Claim at least 2 | |
| Repairs - Standard Period | Labour and parts included | Labour and parts included | |
| Transferability | No - resides with purchaser / owner e.g. builder | ||
| Extended Period | Up to 7 years (commenced operations in approx 2013 ) | Up to 10 years. Haggle point. | |
| Repairs - Extended Period | Parts only, labour extra | Parts only, labour extra |
There are many different home elevators on the market. Educated clients test them before buying.
Elevator Boutique’s showrooms are the best in the niche’. They are a comfortable environment to explore options, try the different size cabins, and ride the different drive systems.
Before making a big purchase for a permanent high tech addition to your home, you want confidence. This is not possible from an image or a brochure.
We look forward to welcoming you to one of our showrooms.
Your home elevator supplier is a member of your personal services team. It’s a relationship.
Elevator Boutique clients buy more than a elevator, they get the full-service experience.
The relationship starts with meeting the designers in the showrooms before you commit. Our designers assist to create the right elevator, personalized to your requirements.
Detailed drawings are prepared by the engineers of your elevator, who manufacture it in Europe once approved.
The construction support team, site managers and installation teams will assist in site preparation, then ship your elevator to site and install it at the agreed time.
The service department provides 24/7 support after that with lifetime parts coverage available.
At Elevator Boutique you are cared for before, during, and after the installation process.
It’s more than just a elevator, it’s a winning process, that creates a great relationship. (see reviews online)
We pay tribute to the geniuses of building and home design.
We exist to serve the Architects, Builders and Designers who demand wonderful home elevators to complement their creations!
Their desires:
We appreciate your requirements which is why Elevator Boutique is the first choice and market leader for new home visionaries.
We are already in some of the most luxurious homes in Australia, California and Nevada. Our abilities to deliver is proven.
We like to think the building greats of the past would have used us too!
We look forward to meeting with you and working for you.
Cost Control
Quality Elevators from Italy, Spain and the UK
Premium components, proper testing procedures, proven history, stable manufacturing supply chain and great design
Large Volumes
Elevator Boutique sells substantially more elevators than any other home elevator company in Australia. Our freight efficiencies and buying power cause lower costs.
Overhead Costs
Shared by 6 x offices, >1200 new sales a year, and thousands of routine service clients. Scale efficiencies and centralised systems mean a lower allocation per elevator.
Skills
Extensive staff training and great pay for talent
Properly capitalised
No debt
No Hidden Extras
The industries biggest cause of complaint and biggest waste of time. So we avoid it. It’s not worth it.
Elevator Boutique created most of the innovations found in the modern home elevator. As the leader, Elevator Boutique introduced:
Elevator Boutique is the first choice for new home creators with a desire to make the property stand out. (Or POP as they say at the LA office)
The elevators are found in a range of homes, from those that are like private hotels to the homes being planned for the future. Future-proofing means a elevator with a 40-year life span, so you don’t have to leave a bedroom downstairs or move.
Will you be the first taker?
“A free elevator from Elevator Boutique, in exchange for 50% of the increase in the value of your home from the elevator. (Independent valuation required. Does not apply to the A Series)”
See full product comparison table below for more information.
Elevator Boutique has been making the news for home elevators since the Manly Daily in 2004.
As a lead innovator in the home elevator market place, this link allows you to see some of the Australian industry’s progress through the eyes of others.